Information and Resources from the New Mexico Crisis and Access Line Regarding COVID-19
Supporting People’s Mental Health Regarding COVID-19
The impact of news related to the illness is making the value of mental health support clear. The New Mexico Crisis and Access Line (NMCAL) and Peer-to-Peer Warmline are here to support people’s mental health concerns during this challenging time brought on by the recent COVID-19 concerns. We also want to take this opportunity to highlight some tips for supporting ourselves and others during this time.
Our Role is Simple
Refer people to medical professionals when they are seeking advice or medical info
Support the emotion behind the concern including validation, normalizing and psychoeducation
Provide Solution-Focused Interventions to identify supports and coping strategies
Monitor your own reactions for countertransference
Common Symptoms and Concerns
Uncertainty or frustration about how long the situation will continue and the future
Loneliness/Isolation associated with feeling cut off from the world and from loved ones.
Anger when thinking about potential exposure to the disease.
Symptoms of post-traumatic stress disorder (PTSD), such as intrusive distressing memories, flashbacks (reliving the event), nightmares, changes in thoughts and mood, and being easily startled.
An increase or decrease in energy and activity levels
An increase in alcohol, tobacco use, or use of illegal drugs
An increase in irritability, with outbursts of anger and frequent arguing
Having trouble relaxing or sleeping
Blaming other people for everything
Having difficulty communicating or listening
Having difficulty giving or accepting help
Inability to feel pleasure or have fun
Physical symptoms such as stomach aches, diarrhea, headaches, changes in appetite
Ways to Support Oneself
Understand Your Risk: Seek information from healthcare providers regarding your specific risk factors and prevention
Avoid Unhelpful Sources of Information: find the news source that you trust and avoid monitoring it 24/7 as this can increase anxiety
Seek connection with family and friends: Utilize any technology available to prevent isolation and maintain perspective
Take Care of Your Basic Needs: Think about your positive coping skills and
Sources for Reliable Outbreak-Related Information
Centers for Disease Control and Prevention 1-800-CDC-INFO (1-800-232-4636) http://www.cdc.gov